The information provided in this page is to assist directly operated and legal entity providers with providing needed services via telephone and telehealth during the current COVID-19 crisis. Given current social distancing recommendations and practices, providing telephone and telehealth services to our clients are key at this time.
Key Documentation and Claiming Information
- QA Bulletin 20-01: Provision of SMHS During COVID-19 – revised 04/17/2020
- Clarifications to QA Bulletin 20-01 – revised 04/17/2020
- Providing MSS during COVID-19 (for DO psychiatrists) – revised 04/17/2020
- Cheat Sheet for DO Psychiatrists – MSS Coding for Telephone or Telehealth – 05/11/20
- Claiming Information
Other References
- Financial Operations
- Providing Groups
- Updates in IBHIS
- Quality Assurance Frequently Asked Questions during COVID-19 (updated 03/04/2021)
Interim Practices During COVID-19
- 5150 via Telehealth (updated 06/10/2020)
- DTI/DR Pre-Authorization Removal
- Temporary Suspension of Consent for Telehealth
- Update RE: Location of Services (for DO only)
- CBO NGA Bulletin 20-005 for LE Providers – Reporting Location for Services
- Bulletin 20-01 COVID-19 Emergency Enrollment 1135 Waiver (05/11/2020)
Additional Guidance