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Quality Improvement

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Home Quality Improvement Performance Improvement Projects (PIPs)

Performance Improvement Projects (PIPs)

What is a PIP?

Clinical PIPs

  • FY 22-23 Improving Treatment Services for Individuals with Eating Disorders
  • FY 21-22 Improving the Use of Medication-Assisted Treatment (MAT) for Consumers with Co-Occurring Mental Health Disorders and Substance Use (COD) 
  • FY 19-21 Improving Quality of Services for Consumers with Co-Occurring Disorders (COD)
  • FY17-19 Post Discharge Outpatient Follow-up Appointment Scheduling for Hospital Discharge – Impact of Care Coordination and CQP Protocols
  • FY 14-16 Commercial Sexual Exploitation of Children and Youth (CSECY)


Non-clinical PIPS

  • FY 22-23 Improving Referral Management and Efficiency Through an Online Provider Directory
  • FY 21-22 Closing the Gap Between the Access to Care Beneficiaries Received and What is Expected
  • FY 20-21 Closing the Gap Between the Access to Care Beneficiaries Receive and What is Expected
  • FY 19-20 Strengthening DMH Peer Resource Center Services Through Continuous Quality Improvement
  • FY 17-19 The Impact of Training and Psychoeducation to Front Office Staff on Consumer Satisfaction with Front Office Customer Service (FOCS)
  • FY 16-18 Improving the Responsiveness of the LACDMH 24/7 Hotline by Implementing the ACCESS Center
  • FY 15-16 Vacancy Adjustment and Notification System (VANS)
  • FY 14-15 Vacancy Adjustment and Notification System (VANS)
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