fbpx
  • Get 24/7 help: LACDMH Help Line (800) 854-7771
  • or 988
  • Toggle Google Translate →
Department of Mental Health
  • About DMH
    • LACDMH Leadership Team
    • Strategic Plan
    • Service Areas
      • Service Area 1
      • Service Area 2
      • Service Area 3
      • Service Area 4
      • Service Area 5
      • Service Area 6
      • Service Area 7
      • Service Area 8
    • Health Neighborhoods
    • YourDMH
      • Service Area Leadership Teams (SALT)
      • Underserved Cultural Communities (UsCC)
    • Mental Health Commission
    • Mental Health Services Act (MHSA)
    • Board Correspondence
    • Dashboards
    • Press Center
    • Contact Information
  • Our Services
    • Services
      • Veterans
      • Children (0 – 15 yrs)
      • Child Welfare Division
      • Adults
      • Transition Age Youth (16 – 25 yrs)
      • Older Adults (60+ yrs)
      • Countywide Services
      • Court Programs
      • Disaster Services
      • Public Guardian
    • Resources
      • Mental Health Resource Hub
      • Accessing Your Medical Records
      • Privacy Of Your Health Records
      • Patients’ Rights Office
      • Consumer and Family Affairs
      • Forms
      • Housing
      • Developmental Disabilities Resources
      • Employment & Education
      • Consumer Perception Survey (CPS)
      • Human Subjects Research Committee (HSRC)
      • Other Resources
  • For Providers
    • PROVIDER CENTRAL
    • Administrative Tools
      • Administrative Information for Clinicians
      • Provider Manuals & Directories
      • Administrative Forms
      • Quality Assurance
      • Quality Improvement
      • Cultural Competency Unit
      • Contract Opportunities
      • Incubation Training Academy
    • Policies, Procedures and Parameters
    • Clinical Tools
      • Clinical Forms
      • Pharmacy
      • Training & Workforce Development
      • Student Professional Development Program
      • Service Request Tracking System (SRTS)
      • Outcomes
  • Event Calendar
  • Get Help Now!

Select Page

Quality Improvement

Quality ImprovementService Area Quality Improvement Committees (SA QIC)Consumer Perception SurveyOther Consumer Satisfaction ActivitiesQI Program ProcessesQI Work Plan GoalsQI Evaluation ReportsACCESS Line Test Calls StudyExternal Quality Review Organization Final ReportsQI Council MinutesQI Support DocumentsState DHCS Performance DashboardPerformance Improvement Projects (PIPs)

Performance Improvement Projects (PIPs)

A Decrease font size. A Reset font size. A Increase font size.

What is a PIP?

Clinical PIPs

  • FY 21-22 Improving the Use of Medication-Assisted Treatment (MAT) for Consumers with Co-Occurring Mental Health Disorders and Substance Use (COD) 
  • FY 19-21 Improving Quality of Services for Consumers with Co-Occurring Disorders (COD)
  • FY17-19 Post Discharge Outpatient Follow-up Appointment Scheduling for Hospital Discharge – Impact of Care Coordination and CQP Protocols
  • FY 14-16 Commercial Sexual Exploitation of Children and Youth (CSECY)


Non-clinical PIPS

  • FY 22-23 Improving Referral Management and Efficiency Through an Online Provider Directory
  • FY 21-22 Closing the Gap Between the Access to Care Beneficiaries Received and What is Expected
  • FY 20-21 Closing the Gap Between the Access to Care Beneficiaries Receive and What is Expected
  • FY 19-20 Strengthening DMH Peer Resource Center Services Through Continuous Quality Improvement
  • FY 17-19 The Impact of Training and Psychoeducation to Front Office Staff on Consumer Satisfaction with Front Office Customer Service (FOCS)
  • FY 16-18 Improving the Responsiveness of the LACDMH 24/7 Hotline by Implementing the ACCESS Center
  • FY 15-16 Vacancy Adjustment and Notification System (VANS)
  • FY 14-15 Vacancy Adjustment and Notification System (VANS)
  • LACounty.gov
  • Alliance for Health Integration
  • Adobe Reader
  • Site Map
  • Notice of Privacy Practices
  • Website Privacy Statement
  • User Rights
  • Accessibility
  • Disclaimer
  • Text-Only
  • LA County Public Alerts
  • Press Center
Skip to content
Open toolbar Accessibility Tools

Accessibility Tools

  • Increase TextIncrease Text
  • Decrease TextDecrease Text
  • GrayscaleGrayscale
  • High ContrastHigh Contrast
  • Negative ContrastNegative Contrast
  • Light BackgroundLight Background
  • Links UnderlineLinks Underline
  • Readable FontReadable Font
  • Reset Reset