Cultural Competence Resources - Department of Mental Health

LACDMH Strategies to reduce mental health disparities and increase health equity

- - Outreach & Engagement
  - Community education to increase mental health awareness and decrease stigma
  - Multi-lingual/multicultural materials
  - Collaboration with faith-based and other trusted community entities/groups
  - School-based services
  - Field-based services
  - Programs and projects that target specific ethnic and language groups
  - Designating and tracking ethnic targets for Full Service Partnerships (FSP)
  - Flexibility in FSP enrollment such as allowing “those living with family” to qualify as “at-risk of homeless”
  - Countywide FSP Networks to increase linguistic and cultural access
  - Integrated Supportive Services
  - Co-location with other county departments (DCFS, DPSS, DHS)
  - Interagency Collaboration
  - Consultation to gatekeepers
  - Trainings/case consultation
  - Provider communication and support
  - Multi-lingual/multi-cultural staff development and support
  - Evidence-based Practices/Community-defined Evidence for ethnic populations
  - Investments in learning
  - Increase mental health service accessibility to underserved populations
  - Physical health, mental health and substance abuse service integration
  - Utilizing community’s knowledge and capacity to identify and prescribe ways of promoting health and well-being from within
  - Implementation of new departmental policies and procedures that improve the quality and timeliness of mental health services
  - Implementation of new technologies to enhance the Department’s service delivery
  - Creation of new committees, subcommittees and taskforces that address cultural and linguistic competent service delivery.
  - Health Agency level collaborations to enhance the cultural and linguistic competence within and across Departments of Health Services, Mental Health, and Public Health

LACDMH Cultural Competency Policies and Procedures

- - Policy 200.02 – Interpreter Services for the Deaf and Hard of Hearing Community
  - Policy 200.03 – Language Translation and Interpretater Services
  - Policy 200.09 – Culturally and Linguistically Inclusive Services
  - Policy 602.01 – Bilingual Bonus
  - Parameters for Clinical Care:
    - Delivery of Culturally Competent Clinical Services
    - Peer Advocates
    - Spiritual Support
    - Family Inclusion
    - Assessment and Treatment of Individuals with Co-Occurring Intellectual Disabilities
    - Treatment of Co-Occurring Substance Use Disorders

Federal Governing Regulations

State Governing Regulations

- Cultural Competence Plan Requirements (CCPR)
- Dymally-Alatorre Bilingual Services Act 1973
- CA Welfare & Institutions Code, Sections 14684(a)(9)
- The CA State DMH – Title 9, California Code of Regulations, Section 1810.410
- The Mental Health Services Act

Cultural Competency 101 Training

Part 1: Basic definitions, regulations related to cultural competency, LACDMH strategies to reduce mental health disparities, and LACDMH demographical and client utilization data [Duration: 37 minutes]

Part 2: Cultural humility, client culture, stigma, elements of cultural competency in service delivery, and resources [Duration: 30 minutes]

Part 3: Cultural competency scenarios and group discussion [Duration: 18.5 minutes]