LA County DMH is now using WebEx to provide training via the Internet.
In a WebEx “Webinar” users go to a website where they are able to see live presentations and interact with DMH trainers. The minimum requirements for participating are a computer, internet connection, and speakers/headphones. Users who want to talk to the trainers should use headsets with microphones, but if you do not have a microphone on your headset you will be able to type in comments and questions through WebEx’s “Chat” function.
Are you looking for Help on How to Set Up Headphones or Speakers?
And here’s a DMH Intro to WebEx
As well as a handout on WebEx Basics
PLEASE NOTE: DMH does not use the TELECONFERENCE feature. DMH uses the VOIP (Voice Over Internet Protocol) method, where users plug a combination headphone/microphone set into their computer’s sound card and converse with trainers through the Internet.
All DMH employees should have their own headsets with microphones. If you’re a DMH employee (NOT a Contractor) and you don’t have a headset, you can call DMH Help Desk to get a set.
Contract Providers are responsible for their own computer equipment, including headsets.
If you need additional assistance with ANY part of WebEx, please call WebEx Tech Support at 1-866-229-3239
WebEx Basics Power Point