Under the California Department of Health Care Services (DHCS) initiative, California Advancing and Innovating Medi-Cal (CalAIM), counties must consolidate their 24/7 helplines for mental health and substance use assistance. Effective July 9, 2024, the Department of Mental Health and the Department of Public Health’s Substance Abuse Prevention and Control (SAPC) have merged these functions into one call center at 510 S. Vermont Ave. This is part of an ongoing effort to integrate 11 administrative functions across substance use and mental health over the next few years.
Callers to the substance abuse line at (844) 804-7500 will be automatically redirected to the new line. For both mental health and substance use resources, callers can dial (800) 854-7771. The centralized call center offers language options for all threshold languages in Los Angeles County and has simplified the menu options to reach a live agent more efficiently.
The centralized call center offers language options for all threshold languages in Los Angeles County and has simplified the menu options to reach a live agent more efficiently. When calling, the following options will be:
