Access Hotline

ACCESS/HOTLINE:  1-800-854-7771

ACCESS operates 24 hours/day, 7 days/week as the entry point for mental health services in Los Angeles County. Services include deployment of crisis evaluation teams, information and referrals, gatekeeping of acute inpatient psychiatric beds, interpreter services and patient transport.

The Hotline enables disaster victims to receive, over the telephone, the following mental health services:

  • Screening
  • Assessment
  • Referral
  • Crisis Counseling

In a disaster, the Hotline telephone number will be announced on the radio and television.  It will be printed in all major newspapers.


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Related Information

Miriam Brown, LCSW
Deputy Director
Emergency Outreach Bureau
550 S. Vermont Avenue
Los Angeles, CA 90020
(213) 738-4924

Laura W. Relph,CEMĀ®
Department Emergency Coordinator
550 S. Vermont Avenue
Los Angeles, CA 90020
(213) 738-3431

Sandra Stark Shields, LMFT
Sr. Disaster Services Analyst
550 S. Vermont Avenue,
Los Angeles, CA 90020
(213) 738-4919


For information on Emergency Services, please refer to Emergency Outreach Bureau-Field Response Operations