Emergency Outreach Bureau
Field Response Operations
EOB Field Response Operations Chart
ACCESS operates 24 hours/day, 7 days/week as the entry point for mental health services in Los Angeles County. Services include deployment of crisis evaluation teams, information and referrals, gatekeeping of acute inpatient psychiatric beds, interpreter services and patient transport.
Access Center Brochure
Psychiatric Mobile Response Teams (PMRT)
Psychiatric Mobile Response Teams (PMRT) consists of DMH licensed clinical staff assigned to a specific Service Area in Los Angeles County. Teams have legal authority per Welfare and Institutions Code 5150 and 5585 to initiate applications for evaluation of involuntary detention of individuals determined to be at risk of harming themselves or others or who are unable to provide food, clothing, or shelter as a result of a mental disorder.
Law Enforcement Teams
This co-response model pairs a DMH clinician with a law enforcement officer to provide field response to situations involving mentally ill, violent or high risk individuals. Primary mission is to provide 911 response to community requests or patrol officer requests for services. Teams also assist PMRT as resources permit. Current programs:
School Threat Assessment and Response Team (START)
START provides training, early screening and identification, assessment, intervention, case management and monitoring services in collaboration with school districts, colleges, universities and technical school, and in partnership with local and federal law enforcement agencies. The program’s services are designed to prevent targeted school violence.
Targeted School Violence
Homeless Outreach Mobile Engagement (HOME)
HOME provides countywide field-based outreach and engagement services to homeless persons and the mentally ill who live in encampments or other locations where outreach is not provided in a concentrated manner.
Case Assessment and Management Program (CAMP)
CAMP collaborates with the Los Angeles Police Department (LAPD) in addressing persons of concern including 911 high utilizers, chronic callers to public figures and, suicide-by-cop issues.
Los Angeles Police Department Mental Evaluation Unit
Specialized Prevention Unit (SPU)
SPU collaborates with law enforcement agencies and private security firms regarding persons of concern and provides consultation focusing on violence threat risk assessment.
Mental Health Alert Team (MHAT)
MHAT provides the mental health response to local and federal law enforcement agencies in facilitating a negotiated solution to barricade and hostage situations.
Emergency Response Teams (ERT)
Emergency Response Teams (ERT) are comprised of DMH staff that provide field response to critical incidents such as school violence, earthquakes, or acts of terror. ERT provides on-scene consultation and crisis intervention to survivors, their families, first responders, and the community. ERT collaborates with the LA County Office of Emergency Management and the LA City Office of Emergency Management.
Office of Emergency Management
Emergency Operations Center
Homeless Outreach Teams (HOT)
Homeless Outreach Teams (HOT) are comprised of PMRT staff that provide outreach, engagement, and field response to mentally ill homeless persons. HOT serves to increase the likelihood of effective outcomes for this population in situations when they are at risk of involuntary hospitalization.
Psychiatric Emergency Teams (PET)
Psychiatric Emergency Teams (PET) are mobile response teams based in and operated by psychiatric hospitals approved by the Department of Mental Health to initiate applications for 5150 and 5585 evaluations. Team members are licensed mental health clinicians. PET operates similar to PMRT and provides additional resources in specific geographical regions.